Core training services
Six focused service areas and 26 programme topics that develop leaders, strengthen teams and help organizations perform.
Explore our six service areas
Select an area to jump to its programme topics.
Core Training Services
- 01 Leadership Management Development 5 programme areas
- 02 Personal Growth & Professional Skills 5 programme areas
- 03 Customer Experience & Service Excellence 4 programme areas
- 04 Business, Entrepreneurship and Innovation 4 programme areas
- 05 Project Management & Organizational Development 4 programme areas
- 06 Specialized Programs 4 programme areas
Leadership Management Development
Programmes that help executives, managers and emerging leaders lead strategically, manage people effectively and make sound decisions.
Key programme areas
- 1Women in Leadership Programs
- 2Strategic Leadership for Executives & Managers
- 3Team Building & Effective People Management
- 4Emotional Intelligence for Leaders
- 5Decision Making & Problem-Solving
Personal Growth & Professional Skills
Practical skills training that builds confidence, communication and personal effectiveness in the workplace.
Key programme areas
- 1Self-Discovery & Confidence Building
- 2Mastering Communication Skills
- 3Presentation & Public Speaking Skills
- 4Personal Branding & Image Building
- 5Time Management & Productivity
Customer Experience & Service Excellence
Training that equips teams to manage customer relationships, resolve complaints and build a customer-centred culture.
Key programme areas
- 1Customer Relationship Management (CRM)
- 2Service Excellence & Customer Satisfaction
- 3Complaint Handling & Conflict Resolution
- 4Building a Customer-Centered Culture
Business, Entrepreneurship and Innovation
Programmes for entrepreneurs and growing businesses covering planning, strategy, financial literacy and creative thinking.
Key programme areas
- 1Entrepreneurship & Business Development
- 2Business Planning & Strategy Formulation
- 3Financial Literacy & Management for Entrepreneurs
- 4Innovation & Creative Thinking for Growth
Project Management & Organizational Development
Structured training in project delivery, monitoring and evaluation, change management and good governance.
Key programme areas
- 1Project Management (Based on PMBOK 7th Edition)
- 2Monitoring & Evaluation (M&E)
- 3Change Management & Organizational Transformation
- 4Corporate Governance & Ethics
Specialized Programs
Focused programmes for women and youth, mentorship and coaching, future-of-work skills and the social sector.
Key programme areas
- 1Women & Youth Empowerment Workshops
- 2Mentorship & Coaching Programs
- 3Digital Literacy & Future of Work Skills
- 4Capacity Building for NGOs & Social Enterprises
How an engagement comes together
An illustrative view of how a training or consulting engagement typically progresses.
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1
Understand
Listen to the organization and learn its goals and context.
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2
Assess
Identify the skills and management needs to address.
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3
Develop
Shape a relevant training or consulting programme.
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4
Implement
Deliver interactive sessions with participants.
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5
Strengthen
Reinforce learning so it carries into daily work.
Need a programme for your team?
Tell us about your organization and the skills you want to build, and let us start the conversation.